Questions, answered

A Google account with access to the GA4 properties and Search Console sites you want to track. Connect it once and SaaSMaestro finds every property you can see, so you can add them all in one go.

Yes. SaaSMaestro is free while it’s in beta, with no limit on websites and up to 5 workspaces of your own. If paid plans are ever introduced, you’ll get at least 30 days’ notice first.

As many as you run. The whole point is seeing them all in one view, whether that’s 3 side projects or 60 client sites, across as many Google accounts as you use.

Only if the Google OAuth setup box on your workspace’s Data connections tab says it isn’t configured. Each workspace has its own OAuth client, though one Google Cloud project can serve them all, and the setup window walks you through it in five steps.

Yes. A website can be saved with no data sources and linked later from its Edit page. Until then it shows a grey “No data source” dot and is left out of the numbers.

No. Either one is enough. With both, SaaSMaestro can tell a broken tracking tag from a real drop in traffic, because Search Console clicks carry on when GA4 stops recording.

No. Universal Analytics stopped processing data in 2023, so SaaSMaestro works with Google Analytics 4 properties only.

Sixteen: English, Danish, German, Spanish, French, Italian, Dutch, Norwegian, Polish, Brazilian Portuguese, Finnish, Swedish, Japanese, Korean and Simplified and Traditional Chinese. Pick one in Settings → General, or leave it on Automatic to follow your browser.

Read-only access to Google Analytics and Search Console. SaaSMaestro never changes your properties, tags or settings. OAuth tokens are stored encrypted.

The first sync imports up to 5 years of GA4 history and about 16 months of Search Console data (all that Search Console keeps), so year-over-year comparisons and long-term trends work from day one. After that, data refreshes automatically every six hours.

Every website is synced automatically every six hours. Each sync re-reads the last 10 days, because Google revises recent Search Console figures. You can also click “Sync now” on a website’s page at any time.

Today isn’t over, so a partial day would always look like a drop. Search Console also reports a few days late, so SaaSMaestro trims the same number of days from both periods to keep comparisons fair.

“Visitors” in SaaSMaestro means GA4 sessions, not users, and the period always ends yesterday. GA4 can also apply thresholds or sampling in its own reports. Daily totals for the same dates and metric should match.

Yes, as many as you like per workspace. The import list combines properties from all of them, and each website can take its GA4 property from one account and its Search Console data from another.

Its token is revoked at Google and removed. Websites that used it keep all their history but stop updating until you link them to another account or reconnect.

It hasn’t synced within the “Flag data as stale after (hours)” setting, which is 48 hours by default. The usual cause is a Google account whose access was revoked or expired; reconnecting it fixes that.

No. It only receives the aggregated daily totals and top-lists that Google’s reporting APIs provide. No event-level or personal visitor data is requested or stored.

Conversions are your GA4 key events. If you haven’t marked any events as key events in GA4, conversions will be zero, and the action plan will suggest setting them up.

A quick 0–100 score for each website. It starts at 100 and loses 30 points per critical issue, 15 per high issue, 5 per medium issue and 10 if the website is declining. 85 or more is green, 60 or more amber, anything lower red.

When its key metric changes by at least the workspace’s “Growing” threshold against the comparison period. The threshold is 5% by default and can be changed in Workspace basics.

It compares GA4 with Search Console. If GA4 visitors collapse while Google clicks carry on as normal, the tag is almost certainly broken. If both fall together, the loss is real.

Yes. Owners and admins can set the visitors, search clicks and conversions drop percentages and the stale-data window in Settings → Alert thresholds. Tracking failures are always critical, whatever the thresholds.

Searches where two or more of your own domains appear in Google. They can end up competing with each other, so SaaSMaestro lists them and suggests deciding which domain should own each one.

Yes, once Uptime monitoring is switched on under Website health on Data connections. Each home page is checked every 15 minutes, outages are confirmed from other regions, and the Google tag, robots.txt and sitemap are checked daily. SSL certificates, domain registration, DNS and email security, blacklists, security headers, lab performance, key pages and heartbeats are separate services there, each switched on in its own dialog.

Website health checks come from our servers at 35.214.110.192. If your website sits behind a firewall, Cloudflare or a security plugin, allowlist those addresses so uptime, SSL, key page and Google tag checks aren’t blocked and don’t raise false alarms.

Google’s data can’t show that a website is down, that its tracking tag was removed or that a page was set to noindex. A few light requests a day, plus a home page check every 15 minutes, catch those problems before they cost you traffic or data.

They mark things like launches, redesigns and campaigns on every chart, so a jump or dip has an explanation. Each note also shows how the website’s traffic changed in the weeks after it.

Yes. Every website’s Export menu offers a PDF report, a web page version of the report and the daily data as a CSV file, all for the period you’re viewing.

Use the period filter at the top of the page and pick “vs last year”. To make it the default for everyone, change “Compare against” in Workspace basics.

Press Ctrl+K (⌘K on a Mac) or / to open search. It finds websites, groups, notes, reports, workspaces and individual settings across every workspace you belong to.

Every issue SaaSMaestro detects becomes an action, alongside growth ideas, recovery checks and tips drawn from your own data, such as searches close to page one or pages with a low click-through rate.

Yes. Click “Assign” on any action to pick an owner, admin or member and, if you like, a due date. Each person gets a Monday email listing their open tasks.

It moves to Done, and SaaSMaestro starts measuring the effect: the daily average for up to 28 days after, against the 28 days before. If the problem is still detected 14 days later, the action comes back marked “Fix didn’t work”.

Only if the problem goes away for at least 7 days and then returns, when it comes back marked “Back again”. Otherwise it stays dismissed, and you can restore it from the Dismissed filter at any time.

A short list of checks on the Insights page, such as reviewing declining websites and checking client reports went out. It is shared by the whole team and resets every Monday.

Nine: Workspace summary, Client update, Top movers, Issues & alerts, Search performance, Conversions, Action plan, Work completed and Data health. Each can be viewed any time or emailed on a schedule.

Weekly reports go out on Mondays and cover the last 7 days; monthly reports go out on the 1st and cover the last 28 days. Both are sent at 08:00 UTC and compare against the period before.

Yes. Set the schedule’s audience to “Client-facing”. The email then has no link into SaaSMaestro, and issues are shown as plain “Points to review” without suggested fixes.

Yes. Open the report’s schedule and click “Send now”. “Preview email” shows exactly what recipients will get before you send.

Yes. Click the eye icon next to a website in the sidebar to exclude it. Excluded websites are left out of totals, insights, the action plan, reports and client links, but their own pages still work.

Yes. Create a client link under Team access. It opens a read-only page for the whole workspace or one group, showing the last 28 days, completed work and what’s in progress.

No. A client link keeps working until you turn it off, which deletes it straight away. You can see when each link was last opened.

Yes. In the Graphs view, move blocks up or down and their widths adjust automatically. Your layout is saved for you, and “Reset layout” puts it back.

Invite teammates as owners, admins, members or viewers, keep clients in separate workspaces, and email clients a plain-language update on a schedule.

A workspace is a separate space with its own websites, Google accounts, team and settings, ideal for keeping clients apart. Groups organise websites inside one workspace and act as a filter on every page.

Admins can do everything except remove the owner. Members can add and edit websites, notes, groups and report schedules. Viewers can see everything except the action plan, and can’t change anything.

They get an invitation email with a sign-up link that is valid for 30 days. Once they register with that email address, they join your workspace automatically.

Ownership moves when the owner deletes their account: SaaSMaestro asks them to choose a new owner from the workspace’s members first. Until then, you can make the other person an admin, which gives them full control.

Owners and admins get critical issue, connection problem and downtime alerts. Everyone gets the Monday weekly digest, and anyone with assigned tasks gets a Monday task list. Owners and admins set what everyone gets under Notifications, and each person can turn any of them on or off for themselves there, or use the Unsubscribe link in the email.

No, but we strongly recommend it, and a reminder shows every two weeks until it’s on. Use any authenticator app, such as Google Authenticator, Microsoft Authenticator, 1Password or Authy.

Use one of your eight recovery codes instead of the 6-digit code. If you have lost those too, contact us and we will reset two-factor authentication so you can set it up again.

For your safety, a password change only takes effect after you click the confirmation link we email you. The link is valid for 60 minutes, and your old password keeps working until then.

Owners and admins can open Settings → Security log to see sign-ins, failed attempts, two-factor changes, Google connections and team changes for the last 365 days.

Go to Profile → Delete account. Workspaces only you use are deleted with all their data; for any workspace others use, you choose a new owner first.

Yes. Choose Light, Dark or Automatic under Settings → General → Theme. Automatic follows your device.