Your domain has been put on hold, so it no longer resolves: the website and email on it have stopped working for everyone.
What it means
The registry lists the domain as clientHold, set by your registrar, or serverHold, set by the registry itself. Either takes the domain out of DNS while it stays registered to you.
What triggers it
Domain monitoring reads the domain’s status from its registry once a week, and daily within 30 days of expiry. Either hold raises a Critical issue, and owners and admins are alerted as soon as it’s found, then weekly while it lasts.
Common causes
- An unpaid renewal: many registrars put an expired domain on hold.
- Contact details that weren’t verified after registration or a change of owner.
- An abuse complaint, such as phishing, spam or malware reported against the domain.
How to fix it
- Contact your registrar and ask why the domain is on hold, and check the owner’s inbox for a verification or warning email.
- Do what they ask: pay the renewal, verify the contact details or deal with the complaint.
- Once the hold is lifted, check that the website and email work again; DNS can take a few hours to catch up.
When it clears
It clears at the next lookup that no longer shows a hold. Lookups are weekly unless the domain is close to expiry, so it can take a few days to disappear.